Troubleshoot ChatGPT Ads

Most ChatGPT Ads issues come from account context, API key access, missing source data, Wolfy usage limits or sync warnings.

No account connected

If ChatGPT Ads is empty, connect an API key to the project first.

Dashboard data looks wrong

Confirm the selected account and date range, then review the queued ads and campaign status.

Product campaign did not build everything

Check the Warnings count and messages on the campaign's setup page after you start it. Common causes are missing feed fields, source mismatches or Wolfy usage limits. Wolfy AI writes the ad copy, and each product uses a small part of your plan's monthly Wolfy usage. When it runs out, the remaining products wait and sync automatically once your organisation has Wolfy usage again.

Managed sync warnings

Warnings need review but do not always mean the sync failed. Check the campaign's status on the Autopilot page and confirm account access and the feed source.